Our Services

In-Home Veterinary Care

 

Gentle, low-stress visits in the place pets love most — your home. Perfect for every pet, especially those who thrive with familiarity, calm, and connection.

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Our Boutique Veterinary Care Center

 

A cozy, semi-open, intentionally designed space that feels more like a welcoming home than a clinic. Ideal for dentistry, surgical procedures, advanced diagnostics, and families who prefer an onsite experience grounded in warmth and hospitality.

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What to Expect at Your Visit

 

No matter where we meet you — in your living room or in our Care Center — you can expect:

• Gentle, low-stress handling

• A calm, unhurried appointment

• Transparency and open communication

• Time for questions and shared decision-making

• A relationship-centered approach focused on comfort and connection

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Appointment Length

 

Most appointments last 30–60 minutes per pet. This allows our team to move at your pet’s pace, answer your questions, and provide thorough, individualized care.

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In-home visits may run slightly longer due to:

• acclimating pets in their environment

• additional connection time

• navigating the home setting

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When multiple pets are being seen during a single visit, appointments may take up to 90 minutes so that each family member receives the attention they deserve. This is intentional. This is not rushed medicine — it’s relationship-based care built on presence, trust, and compassion.

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If You’re Scheduling an In-Home Appointment

 

Your Arrival Window Because we are on the road caring for families throughout the area, you will receive a 3–4 hour arrival window rather than a strict appointment time.

 

Please allow flexibility for:

•    traffic

•    weather

•    extended care needs at earlier appointments

•    patient emergencies

 

Our Travel Team will text you when they are officially en route.

 

Preparing for Your Appointment

 

Make Your Pet Accessible To ensure a smooth and stress-free visit, please have your pet ready and easy to locate when we arrive.

 

We recommend:

•    Closing bedroom doors

•    Preventing access to hiding spaces (under beds, behind furniture, basements)

•    Keeping shy or anxious pets in a small, secure room

•    Having dogs leashed with a collar

 

Searching for or chasing pets increases anxiety and may result in additional handling fees.

 

Let Us Know About Additional

 

Concerns Before your appointment, please inform us if:

•    new symptoms have appeared

•    your pet’s condition has changed

•    you have new questions or behavioral concerns

•    another pet in the home also needs care

 

This ensures we schedule enough time to give every pet the care they deserve.

 

Fasting, Samples & Preventive Screening

 

Annual Screening & Semi Annual Screenings

All pets:

•    Annual and semi-annual stool samples to monitor for intestinal parasites (A fresh sample from the day of your appointment is ideal.)

 

Dogs:

•    Annual heartworm test and tick-borne disease screening

 

Outdoor cats or cats living with dogs:

•    Year-round parasite prevention is recommended

(Fleas, ticks, and intestinal parasites are easy to track indoors!)

 

Adult & Senior Screening

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For adult and older pets, early detection is essential to supporting long-term health, comfort, and quality of life. We recommend:

•    Annual bloodwork & urinalysis to monitor kidney, liver, thyroid, and metabolic function

•    Fasting for 10–12 hours prior to the appointment (unless medically unsafe)

•    Fresh urine sample (dogs) collected the morning of the appointment

 

If you are unable to collect a urine sample, don’t worry — we can discuss comfortable alternative options during your visit.

 

Cancellations & Rescheduling

We kindly request 24-hour notice to cancel or reschedule an appointment. Late cancellations may incur a $70 travel fee for in-home visits.

 

To contact us:

📞 Call or text: 630-699-3113

📧 Email: service@thewelcomewaggin.com

 

Please leave a detailed message — we will respond during business hours.